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Frequently Asked Questions

How can I track my order?

Once your order has been placed and processed, you will receive a confirmation email with all the order details. This email will also include a tracking number as well as a direct link to track your shipment.

Please note: Tracking information may only become available a few days after placing your order. If you don’t see updates right away, don’t worry – your package is on its way. Just check back later.

You can check your order status anytime using the link in your confirmation email.

Need help?

Send us an email at info@drop-way.com – our team will respond within 24 hours, Monday to Saturday.

We’re always here for you.